Over 100 different PBX/mobile PBX features in the cloud

Always free service upgrades throughout the contract period

User authentication with password and username

Secure and encrypted connection

Telephone directory integration / Active Directory

Free intercom calls for all mutual calls

Unlimited number of call groups e.g. sales, customer service, maintenance etc.

Backlog notifications e.g. our service is currently backed up, we will serve you shortly

Voicemail for all users (optional)

Call consolidation and call forwarding on all devices used

Evening, evening and off-peak notifications, e.g. our office is open at. 8 - 16:00 etc.

Unlimited number of automatic menus e.g. press 1 for sales, press 2 for maintenance, press 3 for billing etc.

Elena Easy equipment always comes with a 5 year warranty e.g. buckets, Easy conference equipment, telephones

1. Over100 different PBX/mobile PBX features in the cloud

Elena Easy includes all traditional PBX Elena Easy includes all traditional PBX features for business use. Callsare routed either to a switchboard operator, directly to a person or to agroup, which can include several people in the office, additional locations oreven a home office.

2. Secureand encrypted connection

Our service is protected by firewalls, DDoS protection, IDS/IPS, etc.

3. Telephone directory integration / Active Directory

Connect your company's telephone directories to our service, so allusers always have their customer information with them! And every time yourcustomer calls you, you will already see the caller's details before answeringand can prepare for the call.

4. Internalcalls

All calls within our service, including mobile calls, are free ofcharge.

5. Unlimitednumber of call groups

Build efficient call groups and your customers will always reach yourstaff. Sales, customer service, maintenance, billing groups can be designedtogether as functional service packages. No more missed sales calls!

6. Peak and off-peak notifications

During peak periods, for example, your customer will receive a messagesaying, "we are currently experiencing a peak, please wait a moment".These messages can be personalized by you or standard messages from ourservice.

9. Safeto use

Security is guaranteed thanks to your own username and password. If youwant to use your own telephone services, for example abroad in an online café,you simply open a web browser, log in to your account and the services areavailable to you. Easy and secure!

10. No more expensive upgrades

You don't pay for updates separately, all updates to our services areincluded in the price of the package.

11. Voicemail for all users (optional)

Our service has a dedicated messaging program that allows you to forwardmessages to voicemail in busy status and you will be notified. And ifnecessary, you can listen and forward the message. If you are a mobile worker,you can forward incoming calls to voicemail if necessary.

8. Unlimitednumber of automatic menus

Our service also includes a so-called automatic attendant which can beplaced either in a central number or in a sales, sales, or customer servicegroup, for example. For example, if you have called our company, you can choosefrom 1 sale, 2 customer service or 3 billing. There can be an unlimited numberof these options and the great thing about our service is that respondents cansit in the office or even telecommute, it's up to you.

7. Eveningand special bulletins

Outside office hours, or during other off-peak hours, your customer willreceive a message, e.g. "You have reached our company; we are open at.8:00 - 16:00, if our office is closed, you can contact our on-call team on123456 or alternatively press 1. and your call will be forwarded to the on-calloperator.

12. Transferringcalls to a colleague

Transferring calls to your colleague is easy on all devices, PC, Mobileand Phone, just find your colleague and connect.

13. Elena Easy equipment always comes with a 5 year warranty e.g. buckets, Easy conference equipment, telephones

Elena Easy devices always come with a 5-year full warranty; you won'tfind this anywhere else! Guarantee covers scaffolding, conference speakers,cameras, and phones.